Effective date: March 22, 2026
SykoLive Media LLC ("SykoLive," "we," "our," or "us") operates a live streaming, social interaction, gaming, and virtual gifting platform. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use SykoLive websites, apps, services, live rooms, games, messaging features, virtual coin purchases, virtual gifts, and related tools (collectively, the "Services").
By using SykoLive, you acknowledge that your information may be collected, used, and shared as described in this Privacy Policy.
We may collect information you provide when you create or use an account, including your display name, username, email address, profile image, user ID, country, profile biography, account settings, preferences, and any other information you choose to add to your profile.
We may collect information related to your use of the Services, including live stream activity, requests to join streams, follows, chats, direct messages, game participation, gifts sent or received, premium room activity, reports, moderation actions, and content you create, upload, share, broadcast, or otherwise make available through SykoLive.
We may automatically collect technical and usage information such as IP-related logs, browser type, device type, operating system, app or site activity, approximate location derived from IP, session information, crash or performance data, and local storage, cookies, or similar technologies used to support login, settings, safety, and user experience.
If you purchase virtual coins or other paid features, we may receive transaction-related information such as purchase amount, order status, transaction IDs, timestamps, and limited billing details from our payment processors. We do not store full payment card numbers on our own servers.
If you apply for or request creator payouts, cash-out, or other monetization features, we or our service providers may collect information needed to review eligibility, prevent fraud, verify identity, process payments, comply with legal requirements, or complete tax and financial documentation.
We may collect information related to safety and platform integrity, including reports, enforcement history, suspicious activity, abuse indicators, block lists, banned-account records, and information reasonably necessary to investigate fraud, harassment, impersonation, illegal conduct, exploitation, underage activity, payment abuse, or violations of our rules.
We may use information we collect to:
Certain information and activity may be visible to other users depending on how you use the Services. For example, your display name, username, profile image, profile bio, stream activity, public chat activity, follow activity, and certain gifting or game participation activity may be visible to other users.
Please do not share sensitive personal information in public profiles, live streams, chat, messages, usernames, or other areas that may be visible to others.
Virtual coin purchases and other payments may be processed by third-party providers such as Stripe, app marketplaces, or other payment processors. Those providers may collect and process payment information according to their own privacy policies and legal obligations.
Creator payouts or other approved reward payments may be processed manually or through third-party financial providers such as Mercury or other payout partners. Additional identity verification, fraud review, eligibility checks, or tax documentation may be required before a payout is approved or issued.
To protect users and maintain platform integrity, we may use manual review, automated tools, internal moderation systems, and user reports to review accounts, profiles, streams, messages, gifts, purchases, payout activity, and related content or behavior.
We may investigate and take action in response to harassment, scams, fraud, impersonation, grooming, sexual exploitation, non-consensual content, underage use, payment abuse, account misuse, or other suspected violations of our rules or applicable law.
We may share information in the following circumstances:
We retain information for as long as reasonably necessary to operate the Services, maintain accounts, complete transactions, process payouts, comply with legal obligations, investigate disputes or abuse, enforce our agreements, and protect the platform and its users.
Retention periods may vary depending on the type of information, the sensitivity of the information, whether the account is active, and whether the information is needed for safety, fraud, tax, accounting, or legal compliance purposes.
You may be able to update certain account or profile information through your account settings. You may also contact us about privacy-related requests, subject to applicable law and our legitimate business, legal, fraud-prevention, and safety obligations.
We may retain certain information where necessary to complete transactions, maintain business records, comply with law, detect abuse, resolve disputes, or enforce our policies.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, app, database, network, transmission, or storage system is completely secure, and we cannot guarantee absolute security.
SykoLive is not intended for children under 13, and we do not knowingly allow children under 13 to use the Services. If we learn that an account belongs to a child under 13, we may suspend, remove, or restrict the account and associated information.
Users must be at least 18 years old to purchase virtual coins, send paid gifts, receive monetized creator rewards, request payouts, or use other restricted financial or monetization features.
We may update this Privacy Policy from time to time. When we do, we may revise the effective date above. Your continued use of the Services after an updated Privacy Policy becomes effective means you acknowledge the updated policy.
For privacy questions, support, legal notices, or policy requests, contact: [email protected]